We are open 8.30 am to 6pm Monday to Friday plus extended
hours on Monday Evenings and some Saturdays
Our List is "open" and we are accepting new patients
Surgery New Build Project - Newburn Hotel
We are currently investigating a replacement
surgery within the Newburn Hotel on Station Road. NHS
England has asked us to engage with patients and seek their
views. Please read the latest as this
complete the simple patient survey form
We have been alerted to a local incident where 2
people arrived at a patient's home saying they were checking
whether doctors and nurses were giving the right treatment.
They looked through medication and made comments. The
patient asked them to leave. Some time later the patient
checked her handbag to find £250 missing.
Police have been informed.
The Department of Health has reclassified Tramadol as a
Controlled Drug from 10 June 2014 which places some constraints
on prescriptions. If you normally receive this drug on a
repeat prescription your pharmacy will be unable to dispense it
on existing repeat prescriptions after this date and we will
have to issue a new prescription for the painkiller. It
will also not be available on electronic prescribing.
Telephoning the Surgery
Our patient group recently debated the results
of our annual patient survey and asked us to produce this
briefing note in the hope that it will save time and
frustration when telephoning us.
A new nurse-led walk-in centre has commenced at
the Lemington Centre. Details of the service are
Note that in addition to our usual Wednesday
morning GP clinic at Lemington, we are now running a GP clinic
on Monday mornings. Appointments necessary and through our
normal 0191 229 0090 number - or book online.
The Care.Data Programme
As a result of adverse
criticism of the programme, data extraction has been delayed for
6 months from March 2014. Further details are at
parents' concerns when children are ill, especially if this is
sudden. We will offer an ill child a same-day appointment.
This is likely to be quicker than waiting at A&E.
Ordering and Feedback Forms
We have had a problem with hackers using our prescription ordering and feedback forms. As a result we are asking patients to use Systmonline instead. We have now taken these forms off line. Read more..
Care Quality Commission
The Care Quality Commission conducted a routine inspection of the practice on
Wednesday 4 September and indicated that we comply with their standards. A full report
has been published on the CQC web site which you can access
via the link in the CQC panel below. Or a copy is at
Changes to The Way in Which
We Share Information With Other Health Professionals
To meet the requirements of the Government's
Care Record Guarantee, the Department of Health has mandated
changes to the way in which we share information with other
Health Professionals. Such information sharing always
requires your consent. For more information please click
Online Access to the Surgery Now Available as
an Apple and Android App
You can save time trying to reach us
on on the telephone by arranging appointments and ordering repeat prescriptions online. Please consider requesting a
SystmOnline password from reception. More information
The practice trains junior hospital doctors at the surgery. They have had a full year of experience working on the wards in hospital and
spend four months at the surgery gaining valuable experience in
primary care medicine. Drs Alistair Rogers and Will Briggs joined us on
August and will be
in the surgery until
Electronic Prescription Service
From March we started prescribing electronically as part of the NHS Electronic Prescription Service.
We hope this will make it easier for some patients who currently have to collect paper prescriptions from the surgery.
Read this link for further information...
4 Newburn Rd Newburn
Newcastle upon Tyne NE15 8LX
Tel: (0191) 229 0090
Fax: (0191) 267 4830
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