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Patient Participation Group - Look at our Patient Participation Page


We are open 8.30 am to 6pm Monday to Friday plus extended hours on Monday Evenings and some Saturdays

Our List is "open" and we are accepting new patients

Named Accountable GP

Details of this new Department of Health policy are at this link.

Local Patient Survey

The results of our recently completed 2014/15 patient survey are here.

Test Results

Patients with a System Online username and password can now see test results online.  These results are always vetted by a GP before being made available.  if there is anything wrong with the result we will still telephone you.  If you have had a test and not heard from us then please continue to check with reception or view the results online.

Friends and Family Test

From 1 December the NHS Friends and Family simple survey form will be available to patients.  This allows you to provide quick feedback about your experience with us. We are very happy to receive this feedback in hard copy in the Friends and Family box in reception or you can send it to us electronically. For more details please follow this link.  The results of the survey are published on our Patient Participation Group page and you can see June's results here.

Wi-Fi Access

We have recently had the surgery wi-fi enabled and wish to offer this as a free service for patients.  Username and password details are available in the surgery

Prescription Collection Services - Warning

Yet again the surgery has been made aware of companies cold calling patients to offer prescription collection services and in some cases suggesting this is with the agreement of the Practice. Some surgeries have reported a company claiming to be part of the NHS and using the call to extract sensitive information from patients.  Newburn does not endorse any company cold calling patients and requesting their medication details. Please be very careful about giving your personal and medical details to anyone calling you unless you are happy to do so and have properly identified to whom you are talking. If you have any concerns please contact us or your regular pharmacist to discuss matters further

Surgery New Build Project - Newburn Hotel

We are currently investigating a replacement surgery within the Newburn Hotel on Station Road.  Please read the latest at this link.

Telephoning the Surgery

Our patient group recently debated the results of our annual patient survey and asked us to produce this briefing note in the hope that it will save time and frustration when telephoning us.

Lemington Centre

A new nurse-led walk-in centre has commenced at the Lemington Centre.  Details of the service are here

Note that in addition to our usual Wednesday morning GP clinic at Lemington, we are now running a GP clinic on Monday mornings.  Appointments necessary and through our normal 0191 229 0090 number - or book online.

Ill Children

We understand parents' concerns when children are ill, especially if this is sudden. We will offer an ill child a same-day appointment. This is likely to be quicker than waiting at A&E.

Care Quality Commission Inspection

The Care Quality Commission conducted a routine inspection of the practice on Wednesday 4 September 2013 and indicated that we comply with their standards. A full report has been published on the CQC web site which you can access via the link in the CQC panel below.  Or a copy is at this link.

Foundation Doctor Training

The practice trains junior hospital doctors at the surgery. They have had a full year of experience working on the wards in hospital and spend four months at the surgery gaining valuable experience in primary care medicine. Drs Ryan Taylor and Tim Strange joined us on in early April and will be working in the surgery until August 2015.

Electronic Prescription Service

In March 2013 we started prescribing electronically as part of the NHS Electronic Prescription Service.  We think this makes it easier for some patients who would otherwise have to collect paper prescriptions from the surgery.  Read this link for  further information...

4 Newburn Rd Newburn
Newcastle upon Tyne NE15 8LX
Tel: (0191) 229 0090
Fax: (0191) 267 4830


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Updated Jul 2015

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