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Patient Participation Group - Look at our Patient Participation Page

WELCOME TO OUR SURGERY

We are open 8.30 am to 6pm Monday to Friday plus extended hours on Monday Evenings and some Saturdays

Our List is "open" and we are accepting new patients

Lemington Centre

A new nurse-led walk-in centre has commenced at the Lemington Centre.  Details of the service are here

Note that in addition to our usual Wednesday morning GP clinic at Lemington, we are now running a GP clinic on Monday mornings.  Appointments necessary and through our normal 0191 229 0090 number - or book online.

The Care.Data Programme

The Department of Health has sent a mailshot to all households in England giving details of the Care.Data programme.  This is an important change to the way in which your personal data is handled and you do have the right to opt out of the programme.  As a result of adverse criticism of the programme, data extraction has been delayed for 6 months from March 2014.  Further details are at this link.

Prescriptions

The surgery is aware of companies cold calling patients to offer prescription collection services and in some cases suggesting this is with the agreement of the Practice. Newburn does not endorse any company cold calling patients and requesting their medication details. Please be very careful about giving your personal and medical details to anyone calling you unless you are happy to do so and have properly identified to whom you are talking. If you have any concerns please contact us or your local pharmacist to discuss matters further

Ill Children

We understand parents' concerns when children are ill, especially if this is sudden. We will offer an ill child a same-day appointment. This is likely to be quicker than waiting at A&E.

Prescription Ordering and Feedback Forms

We have had a problem with hackers using our prescription ordering and feedback forms. As a result we are asking patients to use Systmonline instead. We have now taken these forms off line. Read more..

Care Quality Commission Inspection

The Care Quality Commission conducted a routine inspection of the practice on Wednesday 4 September and indicated that we comply with their standards. A full report has been published on the CQC web site which you can access via the link in the CQC panel below.  Or a copy is at this link.

Changes to The Way in Which We Share Information With Other Health Professionals

To meet the requirements of the Government's Care Record Guarantee, the Department of Health has mandated changes to the way in which we share information with other Health Professionals. Such information sharing always requires your consent. For more information please click here.

Online Access to the Surgery Now Available as an Apple and Android App

You can save time trying to reach us on on the telephone by arranging appointments and ordering repeat prescriptions online.  Please consider requesting a SystmOnline password from reception.  More information here.

Foundation Doctor Training

The practice trains junior hospital doctors at the surgery. They have had a full year of experience working on the wards in hospital and spend four months at the surgery gaining valuable experience in primary care medicine. Dr Tarsem Madhar joined us on 2 April and will be in the surgery until August 2014.

Surgery New Build

(Updated 10 Mar 14)

The latest news  on this project is here

Electronic Prescription Service

From March we started prescribing electronically as part of the NHS Electronic Prescription Service.  We hope this will make it easier for some patients who currently have to collect paper prescriptions from the surgery.  Read this link for  further information...

4 Newburn Rd Newburn
Newcastle upon Tyne NE15 8LX
Tel: (0191) 229 0090
Fax: (0191) 267 4830

e-mail: newburnsurgery.a86038@nhs.net

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Updated Apr 2014

Counter reset 30 Jul 13

      

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