We are open 8.30 am to 6pm Monday to Friday plus extended
hours on Monday and Thursday Evenings and some Saturdays
Spring Bank Holidays
The surgery will be closed on Monday 6 May and
Monday 27 May Bank Holidays. Bank Holiday pharmacy opening
arrangements for Newcastle are
From 2 April 2013 the NHS 111 service is being
introduced North of the Tyne. You should still contact the
surgery on 0191 229 0090 in normal working hours. But if you
need urgent medical advice, or to see a doctor, when the surgery
is closed simply ring 111. The call handler will run you
through some simple questions to ensure you receive the service
you need. More details of this service are in the attached
Frequently Asked Questions list or you can visit the
NHS 111 website.
Patient Participation Group
Participation Group page has been updated to reflect the
meeting on 25 February and the production of our annual Patient
Participation Report. It also includes the results of our
2012/13 local patient survey
The practice trains junior hospital doctors at the surgery. They have had a full year of experience working on the wards in hospital and
spend four months at the surgery gaining valuable experience in
primary medicine. Dr Marcus Foster joins us on 3 April and will be
in the surgery until
Online Access to the Surgery
Did you know that you can access us online? This allows
you to view available appointments and make or cancel online
appointment bookings as well as provide you with a secure way to
request repeat medication directly into your clinical record.
We reviewed availability of online appointments early this year
and as a result greatly expanded those on offer.
You need to register for the system first but this is a
simple process. Please contact reception for a user name and password.
Accessing us online is easy via the link at the top right hand
of this page. New patients can register at the surgery following the link on the right hand side too.
This is a good way to make routine appointments with a Doctor
and you can save yourself time on the telephone. Please
note that we need to manage Practice Nurse appointments
differently and these are not available online.
Surgery New Build
We regret to announce that Newcastle City
Council has advised us that they are withdrawing from the
long-established Newburn Joint Service Centre project.
This would have provided a new combined surgery, library and
pharmacy on the ground behind the Newburn Community Centre.
This decision is a major disappointment to us just when we
seemed about to sign the necessary legal agreements. We
are now working with our project managers to see if it is
possible to proceed with the new build without the library.
Electronic Prescription Service
From March we started prescribing electronically as part of the NHS Electronic Prescription Service. This will not change the system for patients who already have their chemist collect prescriptions direct from the surgery but we hope it will make it easier for some patients who currently have to collect paper prescriptions from the surgery before taking them to the chemist. For those who chose to, they will be able to have these sent electronically and just collect their medicines direct from the chemist. Further information...
Health Care for the
Hospital medical care for service personnel is provided by the NHS and we want to ensure that past and present members of services get the care that they deserve. If you have ever served in the forces please let the practice know and we will mark your records accordingly so that you can get appropriate treatment. If you have a health problem that might be related to your service please let the doctor or nurse know.
There is further information available about this on the NHS website on this link .
Summary Care Record
The practice went live on the NHS Summary Care Record service
on 13 March. Details of your medication and allergies will be made available so that other health care staff can access them, with your permission, if you require emergency treatment elsewhere. We believe this is in your best interest but you have the right to opt out of this if you do not want your information to be made available. We already have a list of some patients who have told us this but you are always able to change your mind. Just tell us.
Further information is available. If you do want to opt out, use this form
NHS Health Checks
The surgery is taking part in the NHS health checks programme. This is a national initiative to find those who might be at risk of conditions like heart attack or stroke in the future, look at their risk in more detail by checking lifestyle factors, blood pressure and cholesterol and offer advice and treatment if necessary to try to prevent this happening.
This year's programme focuses on the 40-74 age group. Please come for a check if invited.
Text Reminders at Newburn Surgery
The Practice sends text reminder messages to patients who have an appointment at the surgery with a doctor or nurse. The reminder
is sent two working days before the appointment time and is
popular and helps us to avoid wasting valuable appointment
slots. If you are happy for us to send you text messages
please let us have your correct mobile telephone number.