When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs immediate emergency care. An emergency is a critical or life-threatening situation.
RING 999 for an Ambulance if you answer YES to any of the questions below:
Is the patient semi-conscious or floppy with any other of the following symptoms
If you have an urgent medical problem and you’re not sure what to do, NHS 111 can help.
You can get answers to questions about your symptoms on their website ot by phone. The phone service and website are open 24 hours a day, 7 days a week.
Depending on the situation you’ll:
Get help online from 111 now or call 111 (the online service is for people aged 5 and over)
There are 3 Urgent treatment Centres across Newcastle city.
Ponteland Road: Telephone 0191 271 9030
Molineux Centre: Telephone 0191 213 8568
Westgate Raod: Telephone 0191 282 3000
The urgent treatment centres are staffed by GPs and Nurses and will continue to see and treat patients, of any age, on a walk in basis without an appointment.
They are open from 8am until 10pm every day including bank holidays. Urgent treatment centres are a facility you can go to if you need urgent medical attention, but it's not a life-threatening situation and they see people of all ages with minor injuries and illnesses
Conditions that can be treated at an urgent treatment centre include:
Urgent treatment centres also offer additional appointments with GPs through the extended access scheme, including at evenings and weekends. Appointments can be booked through Newburn Surgery (when we are open) and may also be offered via NHS 111 if assessment of your symptoms suggests this is the best option for you.
Updated Jan 2020
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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